Cookie Policy — Kupi Bus Booking

Kupi uses cookies to provide a secure, efficient bus ticket booking service. This policy explains what cookies are, how we use them, and your rights under the Protection of Personal Information Act (POPIA).

Types of Cookies We Use

• Essential cookies — required for booking and payment to function. Cannot be disabled.
• Functional cookies — remember your preferences and recently searched routes.
• Analytics cookies — help us understand how visitors use the site so we can improve it. Aggregated and anonymized.

Third-Party Cookies

• PayFast — secure payment processing.
• SendGrid — email delivery for booking confirmations.
• Cloudflare — security and performance.

Your Rights

Under POPIA you have the right to know what data we collect, request access or correction, and object to processing. Contact our Information Officer at privacy@kupi.africa.

Managing Cookies

You can control cookies in your browser settings. Note that disabling essential cookies will prevent you from completing bookings.